FUTURATION PRIVACY POLICY
Effective Date: 21st May 2025
FUTURATION, operated by BGGROUPAU PTY LTD (“FUTURATION”, “we”, “our”, or “us”), respects your privacy and is committed to protecting your personal information.
This Privacy Policy outlines how we collect, use, store and protect your information when you use our website, attend our events, submit applications or interact with our services.
By using this website, you agree to the terms outlined below.
1. INFORMATION WE COLLECT
We may collect personal information including but not limited to:
• Full name
• Email address
• Phone number
• Social media handles
• Payment and billing information
• Event attendance details
• Application information and creative submissions
• Website usage and analytics data
• Photos, videos and recordings captured at FUTURATION events or activities
2. HOW WE COLLECT INFORMATION
We collect information when you:
• Submit forms or applications
• Purchase tickets or services
• Subscribe to newsletters or updates
• Contact us via email or social media
• Attend FUTURATION events or workshops
• Use or browse our website
Some information may also be collected automatically through cookies, analytics tools and website tracking technologies.
3. HOW WE USE YOUR INFORMATION
We may use your information to:
• Process applications, bookings and ticket purchases
• Communicate important event or program updates
• Deliver services and customer support
• Improve our website and user experience
• Send marketing, promotions and announcements
• Share opportunities, partnerships and community updates
• Produce promotional and media content
• Maintain safety, security and operational records
4. MEDIA & CONTENT CONSENT
By attending FUTURATION events, workshops, rehearsals or productions, you acknowledge and agree that photography, videography and audio recording may occur.
Captured content may be used for:
• Social media
• Marketing campaigns
• Television and broadcast content
• Website and digital promotion
• Press and publicity purposes
If you have concerns regarding media usage, please contact us prior to attending an event.
5. PAYMENT INFORMATION
Payments made through FUTURATION may be processed through trusted third-party payment providers.
We do not store full credit card or banking information directly on our servers unless explicitly required for approved payment arrangements.
6. SHARING YOUR INFORMATION
We do not sell your personal information.
We may share information with trusted third parties where necessary for:
• Ticketing and event operations
• Payment processing
• Marketing and email distribution
• Website hosting and analytics
• Production and media services
• Legal or regulatory compliance
All third-party providers are expected to handle your information securely and responsibly.
7. COOKIES & WEBSITE ANALYTICS
Our website may use cookies and analytics tools to improve functionality and understand how visitors interact with the website.
This may include:
• Browser type
• Device information
• IP address
• Website activity and traffic data
Users can disable cookies through their browser settings if preferred.
8. DATA SECURITY
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access or disclosure.
However, no online platform or digital transmission can be guaranteed to be completely secure.
9. ACCESS & CORRECTION
You may request access to, correction of or removal of your personal information by contacting us directly.
We will respond within a reasonable timeframe where legally permitted.
10. MARKETING COMMUNICATIONS
By submitting your information through FUTURATION, you may receive updates, newsletters, promotional announcements or event communications.
You can unsubscribe from marketing emails at any time using the unsubscribe link provided or by contacting us directly.
11. THIRD-PARTY LINKS
Our website may contain links to external websites or platforms.
FUTURATION is not responsible for the privacy practices or content of third-party websites.
12. CHILDREN & MINORS
Participants under 18 years of age may require parent or guardian consent for specific programs, events or media participation.
Parents or guardians may contact us regarding concerns around a minor’s information.
13. CHANGES TO THIS POLICY
We reserve the right to update this Privacy Policy at any time.
Updated versions will be published on the FUTURATION website.
14. CONTACT US
For general enquiries:
futuration@bggroupau.com
For accounts or supplier enquiries:
accounts@bggroupau.com
FUTURATION
Operated by BGGROUPAU PTY LTD
